Urban Barn — Furniture Store in Kelowna

Reviews of Urban Barn

• Chase

  Added 2016.09.29

  I must give her my thanks.
• Joseph

  Added 2016.04.07

  Anne Rowell
• Eric

  Added 2016.01.31

  Very pleased with staff and products and availability of products from Vancouver .
• Justin

  Added 2016.01.04

  Sincerely,
• Juan

  Added 2015.11.11

  Deborah, the store manager , was so helpful.
• Hunter

  Added 2015.09.12

  When my daughter & I saw the desk in your store, we both just came to a stop. That is exactly what we want.
• Samuel

  Added 2015.02.10

  It is wonderful having you here in Kelowna !
• Sarah

  Added 2015.01.18

  Since I am new to Kelowna, there are many items I will need & will definitely look for them at Urban Barn.
• Abigail

  Added 2014.12.29

  Great finds here !!!!
• Jesse

  Added 2014.09.17

  The furniture that I bought a Urban Barn was great and the reason I am only giving 2 stars is the service. When I was purchasing the furniture the staff was great but after the sale was complete I was so dissapointed in the service I received. I spent what I thought was a fair bit - new dining room table, bench, 4 chairs, side table, lamps, leather counter stools, living room chair and little side table, expensive area rug and a bunch of accessories . I had to re-order the dining chair as they did not go with my furniture - I asked if I could keep the first set of chairs until the new ones came in given the amount that I had spent. The response was - well you really didn’t spend that much considering.... And no we don’t do that. I can accept the “no we don’t do that”, but not the other response. Since then I have had to check on the back ordered chairs - been 2 months now... and when I call - it is like they have never heard my name - even the lady who I bought everything from. At least pretend. BUT most of all be nice!! Customer Service goes a long way.
• Juan

  Added 2014.04.13

  Your store is so so interesting and full of awesome things. Fun to browse around. The staff was very helpful. Thank you
• Angel

  Added 2013.11.25

  Love the products. Excellent quality and price. Staff was friendly and helpful.