Hertz — Car Rental in Kelowna

Reviews of Hertz

• Bria

  Added 2015.12.22

  NOT EVEN WORTH A STAR IN MY OPINION. They DO NOT answer the phone, and when you do miraculously get someone to answer they are totally uncaring and uneducated with their own policies. If we hadnt re read and called back a zillion times we would have been screwed with no way to get back across country. THEY WILL NOT TAKE CASH OR DEBIT??? Quite honestly I do not understand this at all and what the heck happens if you do not own a credit card? Totally unacceptable behavior from staff and managers, confusing and totally backward site that is hard to book with. WOULD NEVER RECCOMEND TO ANYONE & now reading these reviews we also find out they are NOT located in the airport even though their staff assured us many times they are. Who the hell runs this company?
• Julian

  Added 2015.09.15

  Friendly, efficient service and a great price on car rentals. I had a great experience with Hertz Kelowna, I will definitely use them again for my next rental.
• Alyssa

  Added 2014.12.23

  Would reccomend Hertz Sheraton in Kelowna to everyone. The owner, Jesse and his wife are the kindest people ever who helped me and my friends out when we were basically hopeless & stranded. Jesse went above and beyond to ensure that we got a rental car when we had previously called every rental car company/ explored all other options and nothing was available. I could immediately tell that Jesse cared about his company and that he's just a genuinely nice & kind person. THANK YOU AGAIN, JESSE!!
• Sebastian

  Added 2014.09.02

  This company and location is ridicolus, they are not located at the airport. There is no shuttle until 9 am and they also dont open until 9am. 10 am on weekends. I highly recommend any other vendor.
• Nicholas

  Added 2014.06.10

  I left a CD in the player in the car I had rented....I called from the airport, a few minutes later..left a message. I left my name, the car I had just returned and my phone number. No one returned my call. I waited, and tried again a few weeks later. They said there was nothing in the lost and found, that obviously the CD hadn't been in the player (yes it was).... At least I got to speak to someone but she was indifferent. How about caring, even if it is just a CD ?? And yea...they aren't at the airport.